MICROGO M5 Electric Scooter with 8.5-Inch Tires
MICROGO / Electric Scooter
MICROGO M5 Electric Scooter with 8.5-Inch Tires
The MICROGO M5 pairs 8.5-inch tires with a 36V 7.5Ah battery and three speed settings. Compare its braking system, charging time and carrying weight below.
Product Specification:
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Main Body:
Frame Material: Aluminum Alloy
Plastic Parts: ABS
Electrical Parameters:
Battery Energy: 36V, 270Wh
Maximum Load: 100kg
Maximum Speed: Gear 1: 15km/h, Gear 2: 20km/h, Gear 3: 25km/h
Maximum Climbing Angle: ≤15°
Low Battery Warning: 32V (Approximately 15% battery)
Cruise Control: Maintains speed ≥6s
Brake Type: Option 1: Power-off Brake + Disc Brake, Option 2: Electronic Brake + Disc Brake
Charging Time: 4-6 hours
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Controller:
Operating Voltage: Rated Voltage: 36V, Maximum Voltage: 48V
Maximum Current Limit: 17A
Over-Discharge Protection Voltage: 31V
Power Consumption: Static current ≤20mA, Standby current ≤5uA after shutdown
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Motor:
Rated Power: 36V 350W
Tire Diameter: 8.5 inches
Battery Pack:
Battery Voltage: Rated Voltage: 36V, Fully Charged Voltage: 42.4V, Under Voltage Protection: 27.5V
Battery Capacity: 7.5AH
Overcurrent Protection: 70A ±10A
Short Circuit Protection: Yes
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Charger:
Input Characteristics: Rated Frequency: 50-60Hz, Input Voltage: 110-240Vac, Input Current: 2A
Output Characteristics: Output Voltage: 42.4V, Output Current: 2A
Operation Indicator: Red light during charging, Green light when idle or fully charged
Protection Functions: Short Circuit, Overcurrent, Overvoltage, Reverse Protection; Automatically recovers after load disconnection or fault elimination
Working Environment:
Operating Temperature: 0-40°C
Protection Level: IPX4
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Packaging:
Packaging Size: Confirm dimensions before ordering
Weight: Approximately 15kg
Product Features:
- Motor: The detailed specification lists a 36V 350W rated motor. Confirm the selected version before ordering.
- Compact and Portable: With its compact size, it is easy to carry and maneuver through crowded city streets.
- Long Travel Distance: The scooter offers an extended travel range, allowing you to cover more distance on a single charge.
- Enhanced Safety Features: It is equipped with a reliable braking system and LED lights, ensuring a safe ride, especially during nighttime.
- Speed Settings: Choose from three listed settings of 15, 20 and 25 km/h, subject to local regulations.
Performance figures can vary with rider weight, terrain, weather, assist level and riding conditions. Check local regulations before riding.
As soon as you place your order, you'll receive an "Order Confirmation" email with details about your order.
After we receive your order, we'll start processing it immediately. We process the majority of our customers' orders within 12 hours. We want you to receive your item(s) as soon as possible!
After your order is processed, it usually takes between 4-8 working days for it to be shipped. You will receive a "Shipment Confirmation" email with tracking info as soon as your order is dispatched to you.
WE WORK WITH
IMPORTANT: You must be present to sign for your order when it arrives. All of our e-bikes are shipped with "Signature Required" to make sure they arrive safely. After you receive your tracking information, you can know exactly when your order is going to arrive so you can make proper arrangements.
How Much Does Shipping Cost?
Shipping is FREE on all of our products. No minimums required.
How Long Does It Take To Ship My Order?
As soon as we receive your order, we'll start processing it immediately. Your order will be dispatched to you in 2-10 working days.
How Long Would It Take To Receive My Order?
After your order is shipped, it will take between 7-50 working days for you to receive your items depending on your location.
How Do I Track My Shipment?
As soon as your order is shipped, we'll send you an email containing your tracking number. You can use it to track exactly where your order is.
Which Courier Will Deliver My Order?
We work with different shipping providers to ensure the fastest shipping times for you. Some of them are: UPS, FedEx, DHL, USPS as well as other premium couriers.
Do You Ship Internationally?
Yes, we have warehouses in China, Europe, and North America.
Should I Be Present To Receive My Order?
All of our e-bikes are shipped with "Signature Required". This is to ensure your e-bike gets to you safely. You can make arrangements accordingly based on the date on your expected delivery tracking info.
Shipping Time:
The shipping time in different areas as below:
| Country | Delivery time | Tax | Warehouse |
|---|---|---|---|
| EU Country | 7-50 days | no tax | China or EU warehouse |
| USA | 7-50 days | no tax | China or US warehouse |
| Canada | 7-40 days | no tax | China or CA warehouse |
| Asia Region | 5-10 days | no taxes | China |
| UK | 7-40 days | no taxes | China or UK warehouse |
| Australia | 5-50 days | no taxes | China or AU warehouse |
*Shipping info will be updated based on logistics conditions.
The specific warranty covering your EBIKESZ bicycle is governed by the laws of the country in which it was purchased and applies only to bicycles purchased directly from EBIKESZ.
If you believe you have a warranty claim after reviewing our policy, please contact our support team:
📧 Email: support@ebikesz.com
📅 14-Day Money Back
For 14 days after purchase, return your Undamaged & Unused EBIKESZ product for a full refund.
🛡️ 2-Year Warranty
We offer an all-inclusive 2-year warranty for the original owner against all manufacturing defects.
What if my bike was stolen?
Please note that stolen bikes are not covered by this warranty. We strongly recommend investing in a high-quality lock to protect your EBIKESZ when not in use.
Replacement Procedures
1. Claims Submission
All warranty claims must be submitted to support@ebikesz.com. Required documentation includes:
- Proof of purchase
- Clear photos or videos of the damaged/defective product
EBIKESZ will not replace any parts without visual evidence. Valid claims will be processed within our standard warranty timeline.
2. Shipping Damage
If an item arrives damaged, please notify us within 7 days of receipt. Photo/video proof is required.
Note: Shipping damage claims will not be accepted after the 7-day window. Free accessories are excluded from cosmetic scratch compensation during transport.
Component Coverage
🚲 Frame: Covered for 2 years. Warranty covers the replacement frame only; labor charges for part changeovers are not included.
🔋 Battery: Covered by a 2-year prorated warranty.
- Year 1: Defective batteries are repaired or replaced at no cost.
- Year 2: A prorated credit based on months of service will be applied toward the purchase of a new battery.
Exclusions (Not Covered)
- Ordinary wear and tear (Brake pads, tires, chains, etc.)
- Damage from accidents, abuse, or stunt riding
- Improper assembly or maintenance
- Use of unapproved accessories or batteries
- Cosmetic damage (scratches, paint fade)
- Modifications (drilling, welding)
- Exposure to extreme weather or flooding
- Products with removed/altered serial numbers
How to make a claim?
Contact us immediately via Email: support@ebikesz.com
Contact EBIKESZ
Have a question about an electric bike, scooter or existing order? Use our contact page and include the model name, selected variant or order number so we can help with the right details.
For general information, visit our frequently asked questions, warranty policy or order tracking page.
