Terms of service

Last Updated: April 15, 2026

Overview

Welcome to Ebikesz! The terms “we”, “us” and “our” refer to Ebikesz. Ebikesz operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ebikesz is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

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SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We make every effort to display accurate representations of our products. However, we do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as rendered in our online stores. All descriptions are subject to change without notice.

SECTION 3 - ORDERS

Ebikesz reserves the right to accept or decline your order for any reason at its discretion. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices and promotions are subject to change without notice. Posted prices do not include taxes, shipping, or import charges. You represent and warrant that the payment information you provide is true, correct, and complete.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, brands, text, and images are owned by Ebikesz, its affiliates or licensors. These Terms permit personal, non-commercial use only. Reproduction or distribution without our prior written consent is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without any warranties. Any use by you of optional tools is entirely at your own risk and discretion.

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SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks to third-party websites. We are not responsible for examining the content or accuracy of any third-party materials. Please review the third-party's policies carefully before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Ebikesz is powered by Shopify. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Ebikesz. You hereby release Shopify from all claims arising from your transactions with Ebikesz.

SECTION 10 - PRIVACY POLICY

All personal information collect through the Services is subject to our Privacy Policy. Shopify also collects and processes information to provide and improve the Services. Review our privacy policy for more details.

SECTION 11 - FEEDBACK

If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use and distribute such content. We reserve the right to monitor, edit or remove content we determine to be unlawful or offensive.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information in the Services that contains typographical errors. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for any unlawful purpose, to infringe upon intellectual property, or to harass, abuse, or transmit malicious code. We reserve the right to terminate your account for violating prohibited uses.

SECTION 14 - TERMINATION

We may terminate this agreement at our sole discretion at any time without notice. Provisions regarding Intellectual Property, Liability, and Indemnification shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY EBIKESZ, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'. Any reliance on the information presented is at your own risk.

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SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL EBIKESZ, OUR PARTNERS, OR EMPLOYEES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Ebikesz and Shopify from any claims or demands made by any third party due to your breach of these Terms or your violation of any law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be severed, and the remaining provisions shall remain valid and enforceable.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Ebikesz and govern your use of the Service, superseding any prior agreements.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Ebikesz is headquartered.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@ebikesz.com.